1. Information We Collect

We may collect information that you provide directly to us, including:

• Your name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Product inquiry details
• Quote or sample request details
• Shipping destination
• Order quantity, application, or industry
• Cartridge size, mix ratio, adhesive chemistry, viscosity, or dispenser model
• OEM, ODM, private-label, packaging, or customization requirements
• Technical files, photos, drawings, or material data sheets that you choose to send us

We may also collect information automatically when you visit the website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Referring website
• Approximate location based on IP address
• Cookie and analytics information
• Website interaction data, such as form submissions or tool usage

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, quote request, or sample request
• Recommend compatible cartridges, mixers, dispensing guns, or precision tips
• Review your technical requirements and application needs
• Prepare OEM, ODM, private-label, or bulk supply proposals
• Arrange sample shipments, production communication, logistics, and after-sales support
• Confirm product compatibility with your existing dispenser, cartridge system, or adhesive format
• Improve our website, product pages, selection tools, and technical content
• Follow up with relevant sourcing, engineering, or product information
• Prevent spam, abuse, fraud, or unauthorized website activity
• Comply with legal, tax, customs, logistics, or regulatory obligations

We do not use your technical files, drawings, photos, or material data sheets for unrelated purposes. These materials are reviewed only to support product selection, quotation, compatibility confirmation, customization, or order fulfillment.

3. Product Selection Tools

Our website may include cartridge, nozzle, gun, ratio, cost, waste, or compatibility tools.

When you use these tools, we may process the technical inputs you provide, such as cartridge system, mix ratio, adhesive type, viscosity range, nozzle size, element count, dispenser type, or application priority.

These tools are provided for general selection support. Tool outputs are not a substitute for final engineering validation, production testing, or material compatibility testing under your actual operating conditions.

4. Cookies and Analytics

We may use cookies, analytics tools, security tools, and similar technologies to:

• Understand how visitors use the website
• Improve website performance and content
• Remember basic preferences
• Measure traffic and page performance
• Protect forms from spam and abuse
• Diagnose technical issues

You can control cookies through your browser settings. If you disable cookies, some website functions may not work correctly.

If we use advertising or remarketing cookies in the future, we will update this Privacy Policy or provide an additional cookie notice where required.

5. How We Share Information

We may share limited information with service providers and business partners when necessary to operate the website or fulfill your request. These may include:

• Website hosting providers
• Email and form service providers
• CRM or customer communication tools
• Analytics and security providers
• Logistics, freight, customs, or shipping partners
• Payment, banking, accounting, or tax service providers
• Manufacturing, packaging, inspection, or quality-control partners when needed for your project
• Legal, regulatory, or compliance advisors

We do not sell your personal information.

We do not share your personal information with third parties for their own unrelated marketing purposes.

We may disclose information if required by law, court order, government request, customs procedure, tax obligation, or to protect our rights, property, users, customers, or business operations.

6. International Data Transfers

Ebestron works with customers and suppliers worldwide. If you submit information through this website, your information may be transferred to, stored in, or processed in countries outside your own country, including China and countries where our service providers or logistics partners operate.

By submitting information to us, you understand that your information may be processed internationally for quotation, product recommendation, sample shipment, production, logistics, and customer support purposes.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Inquiry, quote, sample, technical, and customer communication records may be retained to support follow-up, order history, compatibility reference, warranty communication, tax records, customs records, dispute resolution, or legal compliance.

If your inquiry does not lead to an order, we may still retain business communication records for a reasonable period in case you contact us again or request related product support.

You may contact us to request deletion of your personal information, subject to legal, tax, contractual, or legitimate business record requirements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your information
• Opt out of marketing communications

You may unsubscribe from marketing or follow-up communications by contacting us or using any unsubscribe method provided in the message.

To make a privacy request, contact us using the details in the “Contact Us” section below.

9. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy law.

The categories of personal information we may collect include identifiers, business contact information, internet activity information, commercial inquiry information, and professional or employment-related information provided in a B2B context.

We collect this information for business purposes such as responding to inquiries, preparing quotations, providing product recommendations, arranging samples or orders, improving our website, securing our systems, and complying with legal obligations.

We do not sell personal information.

We do not knowingly share personal information for cross-context behavioral advertising unless stated in a separate cookie or advertising notice.

California residents may contact us to request access, correction, deletion, or information about our privacy practices.

10. European Economic Area, United Kingdom, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, or another region with similar data protection laws, our legal bases for processing personal data may include:

• Your consent
• Performance of a contract or steps before entering a contract
• Our legitimate business interests, such as responding to B2B inquiries, providing product recommendations, securing the website, and improving our services
• Compliance with legal obligations

You may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data.

You may also have the right to lodge a complaint with your local data protection authority.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the information we collect.

However, no website, email system, form plugin, server, or internet transmission is completely secure. You should avoid sending highly confidential technical files, trade secrets, or sensitive personal information through unsecured channels unless appropriate safeguards have been arranged.

12. Children’s Privacy

This website is designed for business and industrial users. It is not intended for children.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

13. Third-Party Links

Our website may link to third-party websites, brands, standards, tools, logistics providers, or technical resources.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, tools, services, legal requirements, or data practices.

The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Company: [Legal Company Name / Ebestron]

Website: https://adhesivespackage.com/